Do you cook differently when no one’s watching?
No, it’s just that my sense of humour and choice of words are a bit more earthy without an audience.
Which is harder: maintaining a consistently high standard or surprising guests?
Being consistently good.
— That answer comes quicker than any other. Perhaps because that’s precisely where the big challenge lies: you can plan for one good evening. But you can’t deliver consistently every single day. —
Which decision regarding your self-employment was risky, but looking back today you’d say, ‘Hey, that was exactly the right thing to do’?
Investments in the wine cellar and the wine stock.
What was your toughest period, and why did you stick it out despite that?
It’s always a struggle – ‘on your own and all the time’. We’re sticking with it because we’re convinced that better times will come again. And because quality stands the test of time.
What’s an uncomfortable truth about the hospitality industry that hardly anyone talks about?
That the team is the biggest challenge.
— For a moment, the conversation turns more serious. The challenges don’t come in the form of big headlines, but in everyday life: staff planning, responsibility, long days. The answer to the question about the team therefore comes without a moment’s hesitation.
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When young restaurateurs ask you, ‘How do I find my own style?’, what’s your most honest answer?
Gain experience in different establishments, over the years!
— Silke is already on her way back to the dining room; Norman’s mind is long since back in the kitchen. The interview is over. The working day is far from over. —